BB removes Ourocard and debit cards from Google Pay | Business

You use your credit card Bank of Brazil in Google Pay? Better consider if it’s still there: customer reports that Ourocard credit and debit cards have been removed from their e-wallet after Android app update and can’t be re-added. Financial institutions confirm the problem by Tecnoblog and promise to be resolved soon.

BB on Google Pay (Image: Disclosure / Banco do Brasil)

BB on Google Pay (Image: Disclosure / Banco do Brasil)

Everton Favretto, who has collaborated on matters of Tecnoblog, noticed the problem this week. He received an SMS message that his BB card has been removed from Google Pay. When trying to re-register them, the application will display an error message: “There was a problem, try again”.

He’s not the only one to notice this flaw. “My Google Pay updated yesterday and my Banco do Brasil Ourocard card, in addition to being unsubscribed, no longer offers the option to sign up with Google Pay on the Ourocard app, nor is it accepted by How to register manually, ”a Twitter customer reported.

“Is the ‘add to Google Pay’ button on the Ourocard app missing? My card has been removed from Google Pay and I can’t add more, ”asked another user. “Can’t add a debit card to Google Pay, the operator said it was due to the system inconsistency,” said a third party.

BB removes the Google Pay card (Photo: Reproduction / Everton Favretto)

BB says there is “inconsistency” in Google Pay

In a statement for TecnoblogBB claims that they have unsubscribed some cards because of the “inconsistency related to the Google Pay digital wallet”. She promised to resolve the error next week.

“Banco do Brasil announced that it has identified a conflict related to Google Pay e-wallet, leading to some customers canceling registration of Visa and Elo cards”. “These customers are being informed and expected that the process will be normalized next week, allowing customers to put their cards in their wallets again.”

BB card registration is also possible on Samsung Pay and Apple Pay; In these two portfolios, there are obviously no problems.

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